At Bloomsford Associates Limited, we believe that all businesses can succeed if given the right mix of capabilities.
These include the people, the process, the technology, the culture and most importantly, the strategy.
Our Call Center Business Process Outsourcing provides cost effective and reliable solutions
which invariably impact your business bottom line. We run an efficient inbound and outbound call center,
adequate and appropriate technology with a good command of English, Yoruba, Hausa and Igbo Languages.
E-mail response management:
Our Email response management system allows your business efficiently and effectively spread information about
new/existing products and services, both to existing customers and potential ones.
We can help uo integrate a live chat support to your help desk software in order to provide real time answers
to your online customers.
This service helps build your customers’ confidence during their shopping experience and increases your conversion rates.
Interactive Voice Response (IVR) technology:
Interactive Voice Response (IVR) is a telephony menu system that enables identification, segmentation and routing of
callers to the most appropriate agent within your team.
BloomsFord Associates Limited IVR service is simple and effective and will significantly reduce cost and
increase efficiency within your company.
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